From: "Ronnie Franklin" <ronnie@itexas.net> Subject: RE: [Emerald] Users online - userid not a link Date: Sat, 10 Apr 2004 20:17:21 -0500 Message-ID: <002101c41f62$bd58b560$67f130d1@itexas.net>
I found out the same way.. Upgraded and no longer had links in the online
screen...
That is a "hidden new feature" in 4.55 :)
Ronnie
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com] On Behalf Of Jason
> Sent: Saturday, April 10, 2004 2:38 PM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] Users online - userid not a link
>
>
> Well, we looked at the debug output, and found that the
> Code=4 start packets are in fact not sending back the Class
> attribute on the ones that don't display the link. I will
> follow up with our Visp providers to find out if they can
> send this back in the accounting packets. I do have a
> question though... This has been working fine before the
> server switch. Why would it suddenly stop working?
>
>
> Thanks!
>
>
> Jason
> The AreaTech Team
>
>
>
>
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com] On > Behalf Of Dale
> E. Reed Jr.
> Sent: Saturday, April 10, 2004 1:13 PM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] Users online - userid not a link
>
>
> > We just migrated our Emerald 4.55 machine to a new server
> last night,
> > and after the migration, we are seeing a problem with the
> users online
>
> > view. The userid that is normally a link to the service is
> no longer
> > a link it is just being displayed as text. The really
> strange thing
> > is that it DOES work using one upstream providers RADIUS
> servers, but
> > not using our other providers RADIUS servers.
> >
> > Can anyone shed some light on what to look for?
>
> Check to see if the class attrbiute that we send in the auth
> response is coming back in the accounting records from your
> port providers. In the class attribute is the AccountID for
> the user. If the Class is
> not returned, we do not know the AccountID for the online user, thus
> no link. That one that is working most likely is returning
> the class attribute.
>
> You can run RADIUS in -x15 debug mode to see the accounting
> responses and whether the class attribute is being returned
> (check for the Code=4 on the radrecv line to tell its an
> accounting record).
>
> Dale
>
>
>
>