From: "Jim Sheldon" <jsheldon@texascom.com> Subject: RE: [Emerald] Call History Time Stamp Date: Tue, 29 Jul 2003 16:05:49 -0500 Message-ID: <002501c35615$2fe2f1d0$f901a8c0@Jim>
Thanks
-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of Dale E. Reed Jr.
Sent: Tuesday, July 29, 2003 3:39 PM
To: emerald@iea-software.com
Subject: RE: [Emerald] Call History Time Stamp
> Where does the time stamp in the Emerald call history originate? Is it
> from the NAS box, RadiusNT server or Emerald server?
Call History is the SUMMARY of the Calls table. The start date is based
upon the billing period (anniversary or monthly equivalent) of the user
and reflects a one-month summary.
> I have a situation where one of my NAS boxes is off by over 2 years
> and it seems the time stamp in call history is still correct. I
> thought the time stamp was part of the information handed to the
> Radius server when a request was sent. If it is indeed the Radius
> server that stamps the time what happens when a request is queued
> because the Radius server is busy?
Most terminal servers do NOT send a date with the call record. RadiusNT
will stamp the CallDate in the Calls table with respect to your SQL
server clock/time. There is an Acct-Delay-Time attribute that handled
queued times and delays times. This is used to adjust the time back to
the correct time for delayed or queued requests.
Dale
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