RE: [Emerald] Call History Time Stamp

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Dale E. Reed Jr. (daler@iea-software.com)
Tue, 29 Jul 2003 13:38:45 -0700



From: "Dale E. Reed Jr." <daler@iea-software.com>
Subject: RE: [Emerald] Call History Time Stamp
Date: Tue, 29 Jul 2003 13:38:45 -0700
Message-ID: <EFEHJGKHFGPNMBOJINBFEEDBCBAA.daler@iea-software.com>

> Where does the time stamp in the Emerald call history originate? Is it
> from the NAS box, RadiusNT server or Emerald server?

Call History is the SUMMARY of the Calls table. The start date is based upon the billing period (anniversary or monthly equivalent) of the user and reflects a one-month summary.

> I have a situation where one of my NAS boxes is off by over 2 years and
> it seems the time stamp in call history is still correct. I thought the
> time stamp was part of the information handed to the Radius server when
> a request was sent. If it is indeed the Radius server that stamps the
> time what happens when a request is queued because the Radius server is
> busy?

Most terminal servers do NOT send a date with the call record. RadiusNT will stamp the CallDate in the Calls table with respect to your SQL server clock/time. There is an Acct-Delay-Time attribute that handled queued times and delays times. This is used to adjust the time back to the correct time for delayed or queued requests.

Dale



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This archive was generated on Tue Jul 29 2003 - 13:12:59 Pacific Daylight Time