Re: [Emerald] PROBLEMS....HELP!

Dale E. Reed Jr. ( (no email) )
Wed, 19 May 1999 13:13:31 -0700

Will LaSala wrote:
>
> >Leah Bilan wrote:
> >>
> >> Nice to see that some problems are being addressed. How does this newer
> >> version work on consolidation? Had any problems with time customers and
> >> their billing?
> >
> >285 includes a new consolidation stored proc that addresses some
> >speed issues from the previous one. I've been installing it for
> >those customer that were having a problem and it seems to have
> >correct most of the concerns.
>
> It does? I ran the included updtcons.sql script but it didn't help here.
> It's dated 2/8/99 though. Is there a newer version?

285 hasn't been released yet. The updated proc will be in the
instproc.sql
script (I was just given it from another engineer here) updtcons.sql
will
be removed from the update before the release.

> P.S. This was one of the things I was hoping to go over with Shawn (from IEA
> support)
> but he said he's still waiting to hear from the engineer on my SNMP
> problems.
> I'm imagining that this means he's waiting to hear from you Dale. Any word
> yet?

We have more than one engineer. :) I need to get access to your
SQL Server and SNMP access to your NASes to try and resolve this.
If you send me the information, I'll take a look at it.

-- 

Dale E. Reed Jr.      Emerald and RadiusNT__________________________________________IEA Software, Inc.    www.iea-software.com