> I had this same experience with emerald and paid a $250 phone call to
> support with Sheryl and still to this day waiting for a reply to my
> problems.
> We did revert back to .227 because of this problem.
>
> Leah
> TDI Internet Inc.
>
> > -----Original Message-----
> > From: Chris A. Christopher [SMTP:management@labyrinth.net]
> > Sent: Wednesday, May 12, 1999 1:32 PM
> > To: emerald@iea-software.com
> > Subject: [Emerald] Credit Cards revert to Renewals
> >
> > We are running Emerald 2.5.261 and have run the most recent scripts on
the
> > FTP site. I read on the list to do this. We ran credit cards today and
it
> > reverted all credit cards to renewals, and also charged accounts that
were
> > inactive with no outstanding balances, and MBR's that had a "0" listed
to
> > not charge the card. Any ideas on what to do next? I never have seen an
> > updated Emerald. If there are updates, how will I know they work without
> > waiting until next months billing?
> >
> > Chris Christopher
>