RE: [Emerald] Credit Cards revert to Renewals

PowerNet ( (no email) )
Thu, 13 May 1999 08:33:47 -0400

Funny, we have been waiting since Jan for Sheryl to call us back.

Don't hold your breath!

*********** REPLY SEPARATOR ***********

On 5/12/99, at 10:06 PM, Leah Bilan wrote:

>I had this same experience with emerald and paid a $250 phone call to
>support with Sheryl and still to this day waiting for a reply to my
>We did revert back to .227 because of this problem.
>TDI Internet Inc.
>> -----Original Message-----
>> From: Chris A. Christopher []
>> Sent: Wednesday, May 12, 1999 1:32 PM
>> To:
>> Subject: [Emerald] Credit Cards revert to Renewals
>> We are running Emerald 2.5.261 and have run the most recent scripts on=
>> FTP site. I read on the list to do this. We ran credit cards today and=
>> reverted all credit cards to renewals, and also charged accounts that=
>> inactive with no outstanding balances, and MBR's that had a "0" listed=
>> not charge the card. Any ideas on what to do next? I never have seen an
>> updated Emerald. If there are updates, how will I know they work without
>> waiting until next months billing?
>> Chris Christopher