Re: [Emerald] TS Graph not working

Jeffrey Stevison ( (no email) )
Wed, 5 May 1999 19:06:58 -0500

I have the same problem.

----- Original Message -----
From: Greg Hastings <>
To: <>
Sent: Wednesday, May 05, 1999 7:04 PM
Subject: [Emerald] TS Graph not working

> I just upgrade the hardware of the NT server I use to administer our
> subscribers accounts using the Emerald client software (version 2.5.261).
> This required that I install a fresh copy of the Emerald Client on the new
> server.
> The TS Graph function was working fine on the old installation. on this
> installation it doesn't work. If I click the "TS Graph" button on the
> toolbar, nothing happens.
> If I use the menu selection "Tools/TS Graph" I get an Emerald runtime
> 429 "you do not have the appropriate license to use this function".
> The Emerald database, running on a different NT server on SQL Server is
> unchanged. The correct license key still appears when using the Emerald
> Administrator software. And if I use the Emerald client software located
> the SQL Server machine, TS Graph functions fine from there. But it
> work on any other workstation (which in this case, is an NT Server).
> Thanks,
> Greg