[Emerald] TS Graph not working

Greg Hastings ( (no email) )
Wed, 5 May 1999 17:04:39 -0700

I just upgrade the hardware of the NT server I use to administer our
subscribers accounts using the Emerald client software (version 2.5.261).
This required that I install a fresh copy of the Emerald Client on the new

The TS Graph function was working fine on the old installation. on this
installation it doesn't work. If I click the "TS Graph" button on the
toolbar, nothing happens.

If I use the menu selection "Tools/TS Graph" I get an Emerald runtime error
429 "you do not have the appropriate license to use this function".

The Emerald database, running on a different NT server on SQL Server is
unchanged. The correct license key still appears when using the Emerald
Administrator software. And if I use the Emerald client software located on
the SQL Server machine, TS Graph functions fine from there. But it doesn't
work on any other workstation (which in this case, is an NT Server).