Make sure they pay method is CC and that they have the Auto Bill option
checked in the credit card section.
> 2. Do we need to have incremental batch checked off in the Emerald Client
> Preferences? (currently it is not)
> 3. Is there anything they we should have checked in the Emerald Client
If its billing some of your customers, then the client config is
Most likely its a problem with the config of those cutomers that
-- Dale E. Reed Jr. (firstname.lastname@example.org)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com