Re: Calls Online

Dale Reed ( )
Wed, 01 Jul 1998 23:36:30 -0700

Alan D. Criado wrote:
> When I go into Emerald and click on the ON-LINE tab, it does not show who
> is currently online. I'll click in the UPDATE button, but nothing shows.
> The Radius NT Manual says:
> "Manual Calls Update" RadiusNT will manually update the calls online
> view. This is only needed for databases which do not have trigger support
> This is not needed with Emerald/SQL Server or an active database which can
> update the calls online view automatically.
> I don't have the Manual Calls Update check.
> Any ideas as to what could be wrong?

Most likely the problem is with your Server Ports configuration. What
of terminal server are you using? You can run RadiusNT in -x15 debug to
see what style of NAS-Port numbers it is using and add those to the
Server in the Server Ports tab.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |