From: "Richard K. Marshall" <firstname.lastname@example.org> Subject: RE: [NTISP] CSM software question..... Date: Mon, 30 Oct 2000 12:38:14 -0500 Message-ID: <OOEMJCBJBNEEPJICPMLPAEDJFKAA.email@example.com>
For the money you will be paying those companies you should consider
building an in house set of applications. If you don't have a database
programmer get one. Farm him/her out on an hourly basis and when they aren't
busy have them develop your in house stuff.
[mailto:firstname.lastname@example.org]On Behalf Of Gabriel Sponsler
Sent: Monday, October 30, 2000 12:40 PM
Subject: [NTISP] CSM software question.....
In the market for customer service management software to help bridge
the gap between sales billing and tech support. Problem being that these
offices are at different locations and different subnets. Any
recommendations on something that will provide an uncomplicated install at
all offices while being fairly comprehensive, also on a NT platform. We are
currently evaluating Goldmine and Telemagic, but are also looking at
patching together ACT!.
Any opinions would be valued....