Message-ID: <39FDBAF3.6840C8B@iea-software.com> Date: Mon, 30 Oct 2000 10:16:19 -0800 From: "Dale E. Reed Jr." <firstname.lastname@example.org> Subject: Re: [NTISP] CSM software question.....
> In the market for customer service management software to help bridge
> the gap between sales billing and tech support. Problem being that
> these offices are at different locations and different subnets. Any
> recommendations on something that will provide an uncomplicated install
> at all offices while being fairly comprehensive, also on a NT platform.
> We are currently evaluating Goldmine and Telemagic, but are also
> looking at patching together ACT!.
> Any opinions would be valued....
Maybe you could expand on what your definition of "fairly comprehensive"
is in terms of feature sets?
Dale E. Reed Jr. Emerald and RadiusNT/X
IEA Software, Inc. www.iea-software.com