From: "Matt Bailey" <email@example.com> Subject: RE: [NTISP] CSM software question..... Date: Mon, 30 Oct 2000 12:33:50 -0500 Message-ID: <KMEKLHBIOMNBDFEDDOBPGEAPCBAA.firstname.lastname@example.org>
The features are basic but function look at http://www.optigold.com for your
nice software fast to get anything you find broken fixed.
[mailto:email@example.com]On Behalf Of Gabriel Sponsler
Sent: Monday, October 30, 2000 12:40 PM
Subject: [NTISP] CSM software question.....
In the market for customer service management software to help bridge
the gap between sales billing and tech support. Problem being that these
offices are at different locations and different subnets. Any
recommendations on something that will provide an uncomplicated install at
all offices while being fairly comprehensive, also on a NT platform. We are
currently evaluating Goldmine and Telemagic, but are also looking at
patching together ACT!.
Any opinions would be valued....