Re: [Emerald] Total number of accounts don't match??

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Randy Martin (IEAEmerald@austintx.net)
Fri, 03 Nov 2000 11:56:29 -0600



Message-Id: <5.0.0.25.2.20001103115515.06b710f0@post.austintx.net>
Date: Fri, 03 Nov 2000 11:56:29 -0600
From: Randy Martin <IEAEmerald@austintx.net>
Subject: Re: [Emerald] Total number of accounts don't match??

At 10:51 AM 11/3/2000 -0500, you wrote:
>I think you have to make sure that there is no check next in the active
>box on the master tab of the accounts screen.
>
>The customer may be disabled, but if the active box is checked, Emerald
>still counts it towards total mbr's

So, how do you "disable" a customer without making him/her inactive? Do you
mean that the service may be inactive?

>We had this problem.
>
>john
>*********** REPLY SEPARATOR ***********
>
>On 11/2/2000 at 11:34 PM Randy Martin wrote:
>
> >When I do a query of masteraccounts where active=1, I should get the number
> >of active mbrs, right? Well, the total number of records that this query
> >returns is 9 records less than the the total number of accounts that
> >Emerald reports on the status line???
> >
> >Can anyone explain this to me? Which number is correct?
> >
> >Thanks,
> >Randy
> >
> >------------
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>
>This is a user supported list. If you require assistance from IEA Software's
>Support Engineers, please check out our Support resources at
>http://www.iea-software.com/support.
>
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.



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This archive was generated on Fri Nov 03 2000 - 09:46:56 Pacific Standard Time