Message-ID: <200011031051530180.0EE833F0@mail.powersupply.net> Date: Fri, 03 Nov 2000 10:51:53 -0500 From: "PowerNet" <psc5@powersupply.net> Subject: Re: [Emerald] Total number of accounts don't match??
I think you have to make sure that there is no check next in the active box on the master tab of the accounts screen.
The customer may be disabled, but if the active box is checked, Emerald still counts it towards total mbr's
We had this problem.
john
*********** REPLY SEPARATOR ***********
On 11/2/2000 at 11:34 PM Randy Martin wrote:
>When I do a query of masteraccounts where active=1, I should get the number
>of active mbrs, right? Well, the total number of records that this query
>returns is 9 records less than the the total number of accounts that
>Emerald reports on the status line???
>
>Can anyone explain this to me? Which number is correct?
>
>Thanks,
>Randy
>
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