Do any of you guys have any suggestions for this, below is the discussion I
have been having with Emerald support: In regards to his reply, I have tried
all of it. It did not help.
Emerald Reply:
Try the following:
1. Open Emerald Admin
2. Click on the Client button
3. Click on the FTP tab
a). Make sure you have a directory specified in the "Default Dir" field
b). Make sure the "Size Limit" field is set correctly
4. Click on the External tab
a). Make sure "Auto Sync ES Accounts" is checked (this should allow
your Emerald users to login to Serv-U)
5. Map a drive on each of your Emerald machines (client and server) to the
server that you will be creating the users' directories on. This will give
a direct connection from the Emerald machine to the server.
Let me know if this helps!
Eric Shears
Support Engineer - IEA Software, Inc. http://www.iea-software.com
Phone: (509) 444-BILL (2455) Fax: (509) 755-0705
My request:
Hello,
I have the EmerAuth.dll setup correctly, it will not add the users
subdirectories to my server when I add a new customer. I have all the admin
stuff set correctly in Emerald (I think). Also, it does not let a user log
into the Serv-U. It says no known user. All checks out in Emerald EA with
serv-U. Any ideas?
______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com
For more information about this list (including removal) go to:
http://www.iea-software.com/support/maillists/liststart