Re: [Emerald] Emerald failed to import dozens successful CC transactions
Dale E. Reed Jr. ( (no email) )
Wed, 29 Mar 2000 10:02:12 -0800
Josh Hillman wrote:
> Yesterday for unknown reasons, Emerald 2.5.322 failed to import several
> dozen successful CC transactions that took place that day. Any idea why
> this would happen? This is the only time it's ever happened. PC Authorize
> had no problems and both the export/import files look completely normal.
> For 3/28/00, the first 41 transactions have ProcDate IS NOT null. Of these,
> 5 have TransType=3. All others are 4.
> For 3/28/00, the last 88 transactions have ProcDate IS null. All of these
> have TransType=2.
> The batch-in.txt file contains 129 normal-looking records.
> If I hit "Batch In", using the same import file that it used yesterday, will
> it mess up anything?
Check yout cccbatch.txt file. It will be in the Emerald working dir and
tell you what happened on each line. Send support your cc batch in file
(or a line that failed according to the ccbatch.txt) and I'll take a
Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
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