From: "Dale E. Reed Jr." <daler@iea-software.com> Subject: RE: [Emerald] new service added to account not prorating Date: Thu, 8 Apr 2004 15:50:36 -0700 Message-ID: <HGEOIEGNKPHMIJCINCPBAEDACBAA.daler@iea-software.com>
There is a config option in the Emerald admin, Global, Accounting
called Invoice Next Term Max Days. By default invoice next term
will invoice the next term of an account, regardless if it needs to
be (based on the billing cycle rules). This setting puts a limit on
how far out the invoice next term will look. In your case 30 days
or so would prevent it from grabbing the July-Sept cycle.
Dale E. Reed Jr. Emerald and RadiusNT/X
__________________________________________
IEA Software, Inc. www.iea-software.com
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Monica Zimmerman
> Sent: Thursday, April 08, 2004 2:30 PM
> To: emerald@iea-software.com
> Subject: [Emerald] new service added to account not prorating
>
>
> What factors could be causing this? I could swear it used to
> work right...
>
> New service is added to an existing account that is already paid
> up through
> July 1. Used to be that it would then prorate until the end of
> the term by
> creating an adjustment for those days, then I could invoice next and it
> would pickup ONLY that additional service and invoice so it could
> be paid in
> advance. Now it is adding the new service and then prorating but
> then when
> I do invoice next, it's invoicing the next term for July-Sep! I only want
> to have them pay for their additional service up to july. What
> affects this
> processing? What could I have changed :-( Thanks.
>
>
>