Message-ID: <038401c41db0$af138c40$4300a8c0@monica> From: "Monica Zimmerman" <firstname.lastname@example.org> Subject: [Emerald] new service added to account not prorating Date: Thu, 8 Apr 2004 17:30:15 -0400
What factors could be causing this? I could swear it used to work right...
New service is added to an existing account that is already paid up through
July 1. Used to be that it would then prorate until the end of the term by
creating an adjustment for those days, then I could invoice next and it
would pickup ONLY that additional service and invoice so it could be paid in
advance. Now it is adding the new service and then prorating but then when
I do invoice next, it's invoicing the next term for July-Sep! I only want
to have them pay for their additional service up to july. What affects this
processing? What could I have changed :-( Thanks.