Message-ID: <01a201c39d70$eb4ebdd0$05ae90c6@webadmin> From: "Billy Huddleston" <billy@nxs.net> Subject: Re: [Emerald] Getting emailed when mbr/service gets cancelled. Date: Tue, 28 Oct 2003 11:31:20 -0500
How did you do that? We're wanting it automatically done. Also, the
scheduler needs to notify when it deactivates account do to it being closed.
----- Original Message -----
From: "Jason Newland" <newlandj@areatech.com>
To: <emerald@iea-software.com>
Sent: Tuesday, October 28, 2003 11:17 AM
Subject: RE: [Emerald] Getting emailed when mbr/service gets cancelled.
> What we did is to implement a policy that whenever ANY changes occur on
> an account, and incident gets logged. This will ensure that everyone
> has an e-mail copy of the status of the changes.
>
>
> Jason
>
>
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com] On Behalf Of Billy Huddleston
> Sent: Tuesday, October 28, 2003 9:57 AM
> To: emerald@iea-software.com
> Subject: [Emerald] Getting emailed when mbr/service gets cancelled.
>
>
> Our accounting department wants to be notified via email when a
> mbr/service gets cancelled. This can be when they cancel say, 7 days in
> the future, they get notified that the person cancelled, and they get
> notified in 7 days that the account was deactivated by Emerald.. Is this
> possible?? If not, can you add it in?
>
> Thanks, Billy
>
>
> +--------------------------------------------------+
> | Billy Huddleston Senior Systems Administrator |
> | Net-Express http://www.nxs.net |
> | 114 Sherway Rd. Voice: 865-691-2011 |
> | Knoxville, TN 37922 Fax: 865-691-9894 |
> | billy@nxs.net |
> +--------------------------------------------------+
>
>
>
>