RE: [Emerald] prorating and payment information

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Dale E. Reed Jr. (daler@iea-software.com)
Thu, 21 Aug 2003 10:51:59 -0700



From: "Dale E. Reed Jr." <daler@iea-software.com>
Subject: RE: [Emerald] prorating and payment information
Date: Thu, 21 Aug 2003 10:51:59 -0700
Message-ID: <EFEHJGKHFGPNMBOJINBFGEGKCBAA.daler@iea-software.com>

> Is there a way to map a payment to a specific deposit?? To
> know that if a bank deposit comes back with an error, etc
> we can say these specific payments for these customers were
> on that deposit. Kind of like Quickbooks does, only we're
> not using Quickbooks for the customer detail information anymore.

Unfortunately, Emerald doesn't track the deposits. You could print out the daily payments report and use it. There is also a new payments report that allows you to input a date range so you can look at past days as well.

> Will it pro-rate an additional month? IE, it's Aug 21 so
> when person signs up it says they owe $7 for rest of August
> and then 21.95 for September...

You define in the billing cycle how far in advance to bill. If the customer's next month if within that time frame, it will do both. For example, if you bill 15 days ahead and the customer signs up on the 3rd, it will pro-rate the month, and NOT bill for the next month until the 15th of the month. However, if they signup on the 20th, it will pro-rate the rest of the month and bill for the next month.

Dale



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This archive was generated on Thu Aug 21 2003 - 10:24:45 Pacific Daylight Time