RE: [Emerald] Batch Credit Card Export with Authorize.net

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Joe Reynolds (joe@outdoors.net)
Wed, 9 Jul 2003 11:33:49 -0400



From: "Joe Reynolds" <joe@outdoors.net>
Subject: RE: [Emerald] Batch Credit Card Export with Authorize.net
Date: Wed, 9 Jul 2003 11:33:49 -0400
Message-ID: <BDEPKHFAFGIMOEFNADFIAEMADMAA.joe@outdoors.net>

Like others, I have what appears to be serious problems with credit card billing. Note the info below from Emerald on a customer.

Notice there are only 2 successful automated credit card charges - 4/30 and 3/27. Then notice the error on processing on 2/27. The notice the "Awaiting Validation" on on 3/30 and 5/1. So, from 2/27 through 7/1 there were only 2 successful automated cc billings by Emerald. Note that no charge was ever made for the 3/30 invoice, yet successful charges were made on 3/27 and 4/30. The cc number/account was exactly the same through the entire period.

Most troubling is that Emerald provides absolutely no automated notifications of failures or expirations. Using Authorize.net.

****************************************************************************
******* 07/01/03 07:45:03 ETrans 89.95 Error The credit card number is invalid. 171 07/01/03 03:00:03 Statement 89.95 420 06/01/03 07:45:03 ETrans 89.95 Error The credit card number is invalid. 130 06/01/03 03:00:03 Statement 89.95 367 05/01/03 07:45:03 ETrans 89.95 CC Awaiting Validation 89 05/01/03 03:00:03 Statement 89.95 298 04/30/03 12:30:03 Invoice 89.95 Credit Card 270 04/30/03 07:45:05 Payment 89.95 Credit Card CC Auto 372

04/30/03 07:45:03 ETrans 89.95 Authorized 332980 87 <<<<<<<<<<<<<

04/30/03 03:00:03 Statement 89.95 295 03/30/03 06:45 ETrans 89.95 CC Awaiting Validation 55 03/30/03 02:00:01 Statement 89.95 239 03/30/03 01:00:01 Invoice 89.95 Credit Card 223 03/27/03 06:45:03 Payment 89.95 Credit Card CC Auto 319

03/27/03 06:45 ETrans 89.95 Authorized 344516 54 <<<<<<<<<<<<<<<

03/27/03 02:00 Statement 89.95 234 02/27/03 06:45 ETrans 89.95 Error An error occurred during processing. Pleas 30 02/27/03 02:00 Statement 89.95 178 02/27/03 01:00 Invoice 89.95 Credit Card 170 01/23/03 02:00:04 Statement 0.00 133 01/23/03 01:00:04 Invoice 89.95 Interim 129 01/22/03 13:55:45 Payment 89.95 Other Y



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This archive was generated on Wed Jul 09 2003 - 08:09:36 Pacific Daylight Time