From: "Joe Reynolds" <joe@outdoors.net> Subject: RE: [Emerald] Batch Credit Card Export with Authorize.net Date: Wed, 9 Jul 2003 11:33:49 -0400 Message-ID: <BDEPKHFAFGIMOEFNADFIAEMADMAA.joe@outdoors.net>
Like others, I have what appears to be serious problems with credit card
billing. Note the info below from Emerald on a customer.
Notice there are only 2 successful automated credit card charges - 4/30 and
3/27. Then notice the error on processing on 2/27. The notice the "Awaiting
Validation" on on 3/30 and 5/1. So, from 2/27 through 7/1 there were only 2
successful automated cc billings by Emerald. Note that no charge was ever
made for the 3/30 invoice, yet successful charges were made on 3/27 and
4/30. The cc number/account was exactly the same through the entire period.
Most troubling is that Emerald provides absolutely no automated
notifications of failures or expirations. Using Authorize.net.
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07/01/03 07:45:03 ETrans 89.95 Error The credit card number is invalid. 171
07/01/03 03:00:03 Statement 89.95 420
06/01/03 07:45:03 ETrans 89.95 Error The credit card number is invalid. 130
06/01/03 03:00:03 Statement 89.95 367
05/01/03 07:45:03 ETrans 89.95 CC Awaiting Validation 89
05/01/03 03:00:03 Statement 89.95 298
04/30/03 12:30:03 Invoice 89.95 Credit Card 270
04/30/03 07:45:05 Payment 89.95 Credit Card CC Auto 372
04/30/03 07:45:03 ETrans 89.95 Authorized 332980 87 <<<<<<<<<<<<<
04/30/03 03:00:03 Statement 89.95 295
03/30/03 06:45 ETrans 89.95 CC Awaiting Validation 55
03/30/03 02:00:01 Statement 89.95 239
03/30/03 01:00:01 Invoice 89.95 Credit Card 223
03/27/03 06:45:03 Payment 89.95 Credit Card CC Auto 319
03/27/03 06:45 ETrans 89.95 Authorized 344516 54 <<<<<<<<<<<<<<<
03/27/03 02:00 Statement 89.95 234
02/27/03 06:45 ETrans 89.95 Error An error occurred during processing. Pleas
30
02/27/03 02:00 Statement 89.95 178
02/27/03 01:00 Invoice 89.95 Credit Card 170
01/23/03 02:00:04 Statement 0.00 133
01/23/03 01:00:04 Invoice 89.95 Interim 129
01/22/03 13:55:45 Payment 89.95 Other Y