[Emerald] EM 4.5.1 - Temporary Cancelling Customer

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Ronnie Franklin (ronnie@itexas.net)
Thu, 19 Sep 2002 19:43:59 -0500



From: "Ronnie Franklin" <ronnie@itexas.net>
Subject: [Emerald] EM 4.5.1 - Temporary Cancelling Customer
Date: Thu, 19 Sep 2002 19:43:59 -0500
Message-ID: <000101c2603e$cef81980$65f130d1@itexas.net>

Customer goes out of the country for 3 months, and just paid for 12
months of service. They want to put the service on hold until they get
back.

When I select Cancel MBR, then put in the date, they have $175.45 in
credits. They don't want the money, they just want to get back on line
when they return...

So, I am looking for the what takes place when you cancel with a
"temporary" selection.....

Thanks,

Ronnie

.



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This archive was generated on Thu Sep 19 2002 - 17:28:32 Pacific Daylight Time