Re: [NTISP] Post.Office and program delivery

P.J. Patterson ( (no email) )
Fri, 15 Oct 1999 17:02:03 -0500

There is a really cool solution for this by a company called Mustang. But
it is pretty expensive, I think. Actually, I cannot get any of their sales
reps to call me back (you would think this is a priority).

I know of another company that will resell and setup the system - they will
even host the thing, but it isn't cheap.

I would be interested, though, if you do find something else.

P.J. Patterson
Coe-Truman Technologies, Inc.
pj@ctt-inc.com

At 05:13 PM 10/15/99 -0400, Will LaSala wrote:
>Hi all,
>We're considering writing a C++ program to handle incoming emails to our
>technical support people.
>Each email would auto-'magically' be entered into emerald's incident=
section
>provided it could find a matching user name or email address, if it=
couldn't
>the email would be put into our General incidents box. This would allow=
for
>our tech support guys to only have to check one place for all the different
>emails.
>It sounds great, HUH? Problem is we'd have to start from scrach.
>
>I was wondering if anyone had anything like this or was doing anything like
>this with or with out emerald.
>I would need something that would work with Post.Office's mail server or if
>anyone has heard if there was anything avilible for IMail that would do the
>samething.
>Thanks for anything
>Will ,,,=3D^. .^=3D,,,
>Webmaster
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