Re: [NTISP] PostOffice 3.5.3 & Outlook again!

Info Desk ( info@olynet.com )
Mon, 26 Jul 1999 08:01:21 -0700

As I mentioned in an earlier Email, they had made the promise to find the
problem a while back but then nothing ever came about to my knowledge. When we
first contacted the Post.Office tech support personnel they had us change
various things on our NT Registry. This was suppose to be a fix. NOT! We are
presently preparing to start evaluations on different mail servers to hopefully
find one that is not so problematic. Oh, and they also just love to blame the
whole problem on Microsoft and Outlook Express.

Patrick Patterson wrote:

> Well, I have to concur that this is a problem. I also run Post.Office, and
> I have seen this problem a number of times. It typically occurs with
> Outlook Express users, although a few Outlook users and actually one
> Netscape user as well. Deletinging the offending message from the mailbox
> directly always fixes the problem, but I have not been able to find a
> consistant trigger for the problem. While it does seem to occur more often
> with larger files, it is not every large file. The only thing I have
> noticed is that in every case the message was SPAM, but that could simply
> be a coincidence.
>
> I hope PostOffice gets moving on this - I was already unhappy with the
> pricing changes in the last few versions. It is a nice product, but the
> company behind it seems to be degrading...
>
> At 09:41 PM 7/25/99 -0400, you wrote:
> >I just wonder why we haven't seen it. I also support post.office at about a
> >half dozen other pops and businesses and have never run across the problem
> >myself so it's not persistent among ALL post.office installations... God
> >knows we have lots of outlook users... and a lot of our users are engineers
> >and architects who absolutely insist on clogging their pipes with large
> >drawing files sent as attachments in outlook.
> >
> >Not doubting what you say, just trying to help out. I don't have a dog in
> >this hunt... I support lots of other packages and they all have their,
> >ahem... "features".
> >
> > )
> >
> >
> >Good luck
> >
> >> -----Original Message-----
> >> From: ntisp-request@iea-software.com
> >> [mailto:ntisp-request@iea-software.com]On Behalf Of Geoff
> >> Sent: Sunday, July 25, 1999 9:49 PM
> >> To: ntisp@iea-software.com
> >> Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
> >>
> >>
> >> This problem is persistent with Post.Office and we contacted them with an
> >> Email petition. The President responded that he would have his
> >> tech support
> >> work on this problem till resolved. Well, that was three months ago and
> >> they still have not fixed the problem.
> >>
> >>
> >>
> >> ----- Original Message -----
> >> From: rkm <rkm@marshall.net>
> >> To: <ntisp@iea-software.com>
> >> Sent: Sunday, July 25, 1999 6:26 PM
> >> Subject: RE: [NTISP] PostOffice 3.5.3 & Outlook again!
> >>
> >>
> >> > We use ASCEND MAX's here.. could it be your terminal servers?
> >> >
> >> > > -----Original Message-----
> >> > > From: ntisp-request@iea-software.com
> >> > > [mailto:ntisp-request@iea-software.com]On Behalf Of Dan Waldron
> >> > > Sent: Sunday, July 25, 1999 9:26 PM
> >> > > To: ntisp@iea-software.com
> >> > > Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
> >> > >
> >> > >
> >> > > The only thing between our Max terminal server and our mail
> >> server is a
> >> > > 100Mbps ethernet cable. We get the same problem at both of our
> >> > > POPs, however
> >> > > after saying that, we don't seem to suffer the problem with local
> >> network
> >> > > e-mails so I don't think the server is overloaded at all, and the
> >> terminal
> >> > > servers are way under utilised. It seems to happen far too often
> >> > > and there's
> >> > > no correlation between peak and off peak period either.
> >> > >
> >> > > Outlook 5 seemed to help, but it's still a definite problem.
> >> > >
> >> > > Regards
> >> > > Dan
> >> > >
> >> > > ==========================
> >> > > Dan Waldron
> >> > > Internetworx Pty Ltd
> >> > > dan@internetworx.com.au
> >> > > http://www.internetworx.com.au
> >> > > Ph: 1300-300-005
> >> > > Fax: 1300-302-270
> >> > >
> >> > >
> >> > > ----- Original Message -----
> >> > > From: rkm <rkm@marshall.net>
> >> > > To: <ntisp@iea-software.com>
> >> > > Sent: Monday, July 26, 1999 10:28 AM
> >> > > Subject: RE: [NTISP] PostOffice 3.5.3 & Outlook again!
> >> > >
> >> > >
> >> > > > We run post.office at three locations and we have no problems
> >> > > with outlook
> >> > > > and large attachments.
> >> > > >
> >> > > > My guess is you have a system latency somewhere that is causing
> >> > > a timeout?
> >> > > >
> >> > > > > -----Original Message-----
> >> > > > > From: ntisp-request@iea-software.com
> >> > > > > [mailto:ntisp-request@iea-software.com]On Behalf Of Dan Waldron
> >> > > > > Sent: Sunday, July 25, 1999 8:57 PM
> >> > > > > To: ntisp@iea-software.com
> >> > > > > Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
> >> > > > >
> >> > > > >
> >> > > > > We've had enough of spending all day deleting emails,
> >> it's very fast
> >> > > > > starting to look like we dump post.office in search of
> >> > > greener pastures.
> >> > > > > Lately the support has been pathetic, I don't think two or three
> >> > > > > weeks for a
> >> > > > > reply to a support query is reasonable, fair enough perhaps if it
> >> > > > > were free
> >> > > > > support!
> >> > > > >
> >> > > > > Maybe we need an electronic petition! :-)
> >> > > > >
> >> > > > > Rregards
> >> > > > > Dan
> >> > > > >
> >> > > > > ==========================
> >> > > > > Dan Waldron
> >> > > > > Internetworx Pty Ltd
> >> > > > > dan@internetworx.com.au
> >> > > > > http://www.internetworx.com.au
> >> > > > > Ph: 1300-300-005
> >> > > > > Fax: 1300-302-270
> >> > > > >
> >> > > > >
> >> > > > > ----- Original Message -----
> >> > > > > From: Christian Schmit <cschmit@vo.lu>
> >> > > > > To: <ntisp@iea-software.com>
> >> > > > > Sent: Saturday, July 24, 1999 2:41 AM
> >> > > > > Subject: [NTISP] PostOffice 3.5.3 & Outlook again!
> >> > > > >
> >> > > > >
> >> > > > > > Hi,
> >> > > > > >
> >> > > > > > We still have a lot of problems with Outlook customers
> >> > > > > > when they get large mails on our PostOffice server.
> >> > > > > > (around 2-3 MB or more)
> >> > > > > >
> >> > > > > > These customers use Outlook 5 which comes with IE 5.
> >> > > > > > I thought software.com said Outlook ver. 5 would solve
> >> > > > > > the problems they have with Outlook clients. To me
> >> > > > > > it seems that the problems are not solved.
> >> > > > > >
> >> > > > > > Hopefully the next version of postoffice solves these
> >> > > > > > problems. Anyone knowing when version 4 of PostOffice
> >> > > > > > will be released? What features will it have?
> >> > > > > >
> >> > > > > > Christian
> >> > > > > >
> >> > > > > >
> >> > > > > >
> >> > > > > >
> >> > > > > >
> >> > > > > >
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> >> > > > >
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> >> > > >
> >> > > >
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> >> > >
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> >>
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