Re: [NTISP] PostOffice 3.5.3 & Outlook again!

Dave P. ( (no email) )
Mon, 26 Jul 1999 16:30:53 -0400

Just to add something here. I'm a small ISP (300+ dial-up users) My
customers have the same problem with Outlook Express. One thing that I
did notice was that the emails were always forwarded messages from AOL.
I have not encountered the problem with customers using Netscape.

Dave

-----Original Message-----
From: Info Desk <info@olynet.com>
To: ntisp@iea-software.com <ntisp@iea-software.com>
Date: Monday, July 26, 1999 10:37 AM
Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!

>As I mentioned in an earlier Email, they had made the promise to find
the
>problem a while back but then nothing ever came about to my knowledge.
When we
>first contacted the Post.Office tech support personnel they had us
change
>various things on our NT Registry. This was suppose to be a fix. NOT!
We are
>presently preparing to start evaluations on different mail servers to
hopefully
>find one that is not so problematic. Oh, and they also just love to
blame the
>whole problem on Microsoft and Outlook Express.
>
>Patrick Patterson wrote:
>
>> Well, I have to concur that this is a problem. I also run
Post.Office, and
>> I have seen this problem a number of times. It typically occurs with
>> Outlook Express users, although a few Outlook users and actually one
>> Netscape user as well. Deletinging the offending message from the
mailbox
>> directly always fixes the problem, but I have not been able to find a
>> consistant trigger for the problem. While it does seem to occur more
often
>> with larger files, it is not every large file. The only thing I have
>> noticed is that in every case the message was SPAM, but that could
simply
>> be a coincidence.
>>
>> I hope PostOffice gets moving on this - I was already unhappy with
the
>> pricing changes in the last few versions. It is a nice product, but
the
>> company behind it seems to be degrading...
>>
>> At 09:41 PM 7/25/99 -0400, you wrote:
>> >I just wonder why we haven't seen it. I also support post.office at
about a
>> >half dozen other pops and businesses and have never run across the
problem
>> >myself so it's not persistent among ALL post.office installations...
God
>> >knows we have lots of outlook users... and a lot of our users are
engineers
>> >and architects who absolutely insist on clogging their pipes with
large
>> >drawing files sent as attachments in outlook.
>> >
>> >Not doubting what you say, just trying to help out. I don't have a
dog in
>> >this hunt... I support lots of other packages and they all have
their,
>> >ahem... "features".
>> >
>> > )
>> >
>> >
>> >Good luck
>> >
>> >> -----Original Message-----
>> >> From: ntisp-request@iea-software.com
>> >> [mailto:ntisp-request@iea-software.com]On Behalf Of Geoff
>> >> Sent: Sunday, July 25, 1999 9:49 PM
>> >> To: ntisp@iea-software.com
>> >> Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >>
>> >>
>> >> This problem is persistent with Post.Office and we contacted them
with an
>> >> Email petition. The President responded that he would have his
>> >> tech support
>> >> work on this problem till resolved. Well, that was three months
ago and
>> >> they still have not fixed the problem.
>> >>
>> >>
>> >>
>> >> ----- Original Message -----
>> >> From: rkm <rkm@marshall.net>
>> >> To: <ntisp@iea-software.com>
>> >> Sent: Sunday, July 25, 1999 6:26 PM
>> >> Subject: RE: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >>
>> >>
>> >> > We use ASCEND MAX's here.. could it be your terminal servers?
>> >> >
>> >> > > -----Original Message-----
>> >> > > From: ntisp-request@iea-software.com
>> >> > > [mailto:ntisp-request@iea-software.com]On Behalf Of Dan
Waldron
>> >> > > Sent: Sunday, July 25, 1999 9:26 PM
>> >> > > To: ntisp@iea-software.com
>> >> > > Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >> > >
>> >> > >
>> >> > > The only thing between our Max terminal server and our mail
>> >> server is a
>> >> > > 100Mbps ethernet cable. We get the same problem at both of our
>> >> > > POPs, however
>> >> > > after saying that, we don't seem to suffer the problem with
local
>> >> network
>> >> > > e-mails so I don't think the server is overloaded at all, and
the
>> >> terminal
>> >> > > servers are way under utilised. It seems to happen far too
often
>> >> > > and there's
>> >> > > no correlation between peak and off peak period either.
>> >> > >
>> >> > > Outlook 5 seemed to help, but it's still a definite problem.
>> >> > >
>> >> > > Regards
>> >> > > Dan
>> >> > >
>> >> > > ==========================
>> >> > > Dan Waldron
>> >> > > Internetworx Pty Ltd
>> >> > > dan@internetworx.com.au
>> >> > > http://www.internetworx.com.au
>> >> > > Ph: 1300-300-005
>> >> > > Fax: 1300-302-270
>> >> > >
>> >> > >
>> >> > > ----- Original Message -----
>> >> > > From: rkm <rkm@marshall.net>
>> >> > > To: <ntisp@iea-software.com>
>> >> > > Sent: Monday, July 26, 1999 10:28 AM
>> >> > > Subject: RE: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >> > >
>> >> > >
>> >> > > > We run post.office at three locations and we have no
problems
>> >> > > with outlook
>> >> > > > and large attachments.
>> >> > > >
>> >> > > > My guess is you have a system latency somewhere that is
causing
>> >> > > a timeout?
>> >> > > >
>> >> > > > > -----Original Message-----
>> >> > > > > From: ntisp-request@iea-software.com
>> >> > > > > [mailto:ntisp-request@iea-software.com]On Behalf Of Dan
Waldron
>> >> > > > > Sent: Sunday, July 25, 1999 8:57 PM
>> >> > > > > To: ntisp@iea-software.com
>> >> > > > > Subject: Re: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >> > > > >
>> >> > > > >
>> >> > > > > We've had enough of spending all day deleting emails,
>> >> it's very fast
>> >> > > > > starting to look like we dump post.office in search of
>> >> > > greener pastures.
>> >> > > > > Lately the support has been pathetic, I don't think two or
three
>> >> > > > > weeks for a
>> >> > > > > reply to a support query is reasonable, fair enough
perhaps if it
>> >> > > > > were free
>> >> > > > > support!
>> >> > > > >
>> >> > > > > Maybe we need an electronic petition! :-)
>> >> > > > >
>> >> > > > > Rregards
>> >> > > > > Dan
>> >> > > > >
>> >> > > > > ==========================
>> >> > > > > Dan Waldron
>> >> > > > > Internetworx Pty Ltd
>> >> > > > > dan@internetworx.com.au
>> >> > > > > http://www.internetworx.com.au
>> >> > > > > Ph: 1300-300-005
>> >> > > > > Fax: 1300-302-270
>> >> > > > >
>> >> > > > >
>> >> > > > > ----- Original Message -----
>> >> > > > > From: Christian Schmit <cschmit@vo.lu>
>> >> > > > > To: <ntisp@iea-software.com>
>> >> > > > > Sent: Saturday, July 24, 1999 2:41 AM
>> >> > > > > Subject: [NTISP] PostOffice 3.5.3 & Outlook again!
>> >> > > > >
>> >> > > > >
>> >> > > > > > Hi,
>> >> > > > > >
>> >> > > > > > We still have a lot of problems with Outlook customers
>> >> > > > > > when they get large mails on our PostOffice server.
>> >> > > > > > (around 2-3 MB or more)
>> >> > > > > >
>> >> > > > > > These customers use Outlook 5 which comes with IE 5.
>> >> > > > > > I thought software.com said Outlook ver. 5 would solve
>> >> > > > > > the problems they have with Outlook clients. To me
>> >> > > > > > it seems that the problems are not solved.
>> >> > > > > >
>> >> > > > > > Hopefully the next version of postoffice solves these
>> >> > > > > > problems. Anyone knowing when version 4 of PostOffice
>> >> > > > > > will be released? What features will it have?
>> >> > > > > >
>> >> > > > > > Christian
>> >> > > > > >
>> >> > > > > >
>> >> > > > > >
>> >> > > > > >
>> >> > > > > >
>> >> > > > > >
>> >> > > > > > For more information about this list (including removal)
go to:
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>> >> > > > >
>> >> > > > >
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>> >> > > >
>> >> > > >
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>> >>
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>
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