Re: [NTISP] Imail vs post-office

Dave P. ( (no email) )
Sat, 13 Mar 1999 19:15:31 -0500

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Count me in too. Being the new kid on the block here in my home town, I =
don't need these kind of added headaches.
-----Original Message-----
From: Tony <tmorg@clnk.com>
To: ntisp@iea-software.com <ntisp@iea-software.com>
Date: Saturday, March 13, 1999 5:03 PM
Subject: RE: [NTISP] Imail vs post-office
=20
=20
I went through this whole thing with them last August. I sent them =
a list of 5 or 10 other ISPs having the same problem. No matter what, =
they want to blame MS. We even have the same problem (less often) with =
Netscape! If the problem is fixed in the newer release they need to =
upgrade us for free. This has been an ongoing problem for us since =
reaching 1000 mailboxes and now with over 1500 it's even worse. I say we =
form a organized list of ISPs with this problem and send this =
information higher than tech support or sales.
=20
Tony
-----Original Message-----
From: ntisp-request@iea-software.com =
[mailto:ntisp-request@iea-software.com]On Behalf Of Dave P.
Sent: Saturday, March 13, 1999 2:16 PM
To: ntisp@iea-software.com
Subject: Re: [NTISP] Imail vs post-office
=20
=20
I just received a 2nd email reply from software.com regarding =
the MS mail problem. (they still feel it's MS problem)
I am going to let them know what I've been reading on this site =
and see what his response is to it.
-----Original Message-----
From: Geoffrey L. Scully <info@olynet.com>
To: ntisp@iea-software.com <ntisp@iea-software.com>
Date: Saturday, March 13, 1999 2:49 PM
Subject: Re: [NTISP] Imail vs post-office
=20
=20
Hopefully enough people will respond to voice their opinoins =
about Software.com's apparent lack of interest in what we think. So far =
upgrading to newer versions has not done us any good.=20
"Dave P." wrote:=20

I've just recently come on board as a small ISP this =
past May. I'm using PostOffice v3.1.2 and recently startedexperiencing =
the same problems with customer's mail downloads stalling. I contacted =
Software.com and theyassured me it was an MS problem and that MS was =
fixing it with ver 5.0. One of my customer's said she hadjust recently =
switched from a different ISP to me and never experienced the stalling =
(she's still using MS Outlook Express).when she was with her other ISP. =
Appears to be a PostOffice problem at this point?I had some of my =
customers switch to Netscape Communicator and problem went away. MS =
problem?What gives? Maybe both of them have a problem? Will upgrading =
to a newer version of PO help? =20
-----Original Message-----=20
From: Ronnie D. Franklin <ronnie@itexas.net>=20
To: ntisp@iea-software.com <ntisp@iea-software.com>=20
Date: Saturday, March 13, 1999 1:01 PM=20
Subject: RE: [NTISP] Imail vs post-office=20
Understand.. I have installed their "patch" for the =
"." problem.. but that does not solve my problem.. so I believe the =
problem is with Post.Office.. other proof is, that the same customer can =
go to a ISP that is NOT using Post.Office and get the exact same file =
that he could not get from me..

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Count me in too.  Being the new =kid on the=20block here in my home town, I don't need these kind of added=20headaches.
-----Original =Message-----
From:=20 Tony <tmorg@clnk.com>
To: =ntisp@iea-software.com =<ntisp@iea-software.com>
=Date:=20 Saturday, March 13, 1999 5:03 PM
Subject: RE: [NTISP] =Imail vs=20 post-office

I =went through=20 this whole thing with them last August.  I sent them a list of =5 or 10=20 other ISPs having the same problem. No matter what, they want to =blame MS.=20 We even have the same problem (less often) with Netscape! If the =problem is=20 fixed in the newer release they need to upgrade us for free. This =has been=20 an ongoing problem for us since reaching 1000 mailboxes and now with =over=20 1500 it's even worse. I say we form a organized list of ISPs with =this=20 problem and send this information higher than tech support or=20 sales.
 
Tony
-----Original Message-----
From:=20 ntisp-request@iea-software.com=20 [mailto:ntisp-request@iea-software.com]On Behalf Of Dave=20 P.
Sent: Saturday, March 13, 1999 2:16 =PM
To:=20 ntisp@iea-software.com
Subject: Re: [NTISP] Imail vs=20 post-office

I just received a 2nd email =reply from=20 software.com regarding the MS mail problem. (they still feel =it's MS=20 problem)
I am =going to let=20 them know what I've been reading on this site and see what his =response=20 is to it.
-----Original=20 Message-----
From: Geoffrey L. Scully <info@olynet.com>
To:=20 ntisp@iea-software.com=20 <ntisp@iea-software.com>
=Date:=20 Saturday, March 13, 1999 2:49 PM
Subject: Re: =[NTISP]=20 Imail vs post-office

Hopefully enough =people=20 will respond to voice their opinoins about Software.com's =apparent=20 lack of interest in what we think.  So far upgrading to =newer=20 versions has not done us any good.=20

"Dave P." wrote:=20

 I've just recently come on board as a small =ISP this=20 past May. I'm using PostOffice v3.1.2 and recently=20 startedexperiencing the =same=20 problems with customer's mail downloads stalling.  =I=20 contacted Software.com and theyassured me=20 it was an MS problem and that MS was fixing it with ver=20 5.0.  One of my customer's said she hadjust recently switched from a different ISP to =me and=20 never experienced the stalling (she's still using MS =Outlook=20 Express).when she was with her =other=20 ISP.  Appears to be a PostOffice problem at this=20 point?I had some of my customers =switch to=20 Netscape Communicator and problem went away. MS=20 problem?What gives?  Maybe =both of=20 them have a problem?  Will upgrading to a newer =version of=20 PO help? =20 -----Original=20 Message-----
From: Ronnie D. Franklin <ronnie@itexas.net>==20
To: ntisp@iea-software.com=20 <ntisp@iea-software.com>=20
Date: =Saturday,=20 March 13, 1999 1:01 PM
Subject: RE: =[NTISP] Imail=20 vs post-office

 Understand.. I have installed =their=20 "patch" for the "." problem.. =but that=20 does not solve my problem.. so I believe the problem =is with=20 Post.Office.. other proof is, that the same customer =can go=20 to a ISP that is NOT using Post.Office and get the =exact=20 same file that he could not get from=20 me..
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