RE: [NTISP] Imail vs post-office

Ronnie D. Franklin ( ronnie@itexas.net )
Sat, 13 Mar 1999 17:02:58 -0600

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3.5.3 has a patch available called "singledot"

I am curious if anyone else on this list running the "singledot" patch...
and if you saw the number of calls about stuck Email go down...

-----Original Message-----
From: ntisp-request@iea-software.com
[mailto:ntisp-request@iea-software.com]On Behalf Of Tony
Sent: Saturday, March 13, 1999 4:49 PM
To: ntisp@iea-software.com
Subject: RE: [NTISP] Imail vs post-office

I'm in! I've been dealing with this too long and lost too many
customers!

Tony Morgan
Cyberlink Internet Access
918-647-9887
-----Original Message-----
From: ntisp-request@iea-software.com
[mailto:ntisp-request@iea-software.com]On Behalf Of Ronnie D. Franklin
Sent: Saturday, March 13, 1999 4:49 PM
To: ntisp@iea-software.com
Subject: RE: [NTISP] Imail vs post-office

My first request to them was in July of 98..

In December of 98 they said they had found the problem and that
Outlook Express would stop receiving an Email that had a single "." on a
line... they supplied me a patch.. and it may have helped on a few
messages.. but it did not stop the problem.

While I do believe that OE has a problem.. I also feel that
Post.Office has a problem.. to the point that I have been considering some
sort of law suit against them.. but I have not taken my software license
agreement to an attorney to see if we could do that..

What may be better is a class action suit with all the ISPs joining
in..

ronnie@itexas.net
-----Original Message-----
From: ntisp-request@iea-software.com
[mailto:ntisp-request@iea-software.com]On Behalf Of Tony
Sent: Saturday, March 13, 1999 4:20 PM
To: ntisp@iea-software.com
Subject: RE: [NTISP] Imail vs post-office

I went through this whole thing with them last August. I sent
them a list of 5 or 10 other ISPs having the same problem. No matter what,
they want to blame MS. We even have the same problem (less often) with
Netscape! If the problem is fixed in the newer release they need to upgrade
us for free. This has been an ongoing problem for us since reaching 1000
mailboxes and now with over 1500 it's even worse. I say we form a organized
list of ISPs with this problem and send this information higher than tech
support or sales.

Tony

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3.5.3 has a patch available called=20"singledot"
 
I am=20curious if anyone else on this list running the "singledot" =patch...=20and if you saw the number of calls about stuck Email go=20down...
 
 
 
 
 
-----Original Message-----
From:=20 ntisp-request@iea-software.com =[mailto:ntisp-request@iea-software.com]On=20 Behalf Of Tony
Sent: Saturday, March 13, 1999 4:49=20 PM
To: ntisp@iea-software.com
Subject: RE: =[NTISP] Imail=20 vs post-office

I'm in! I've=20 been dealing with this too long and lost too many=20 customers!
 
Tony=20 Morgan
Cyberlink=20 Internet Access
918-647-9887
-----Original Message-----
From:=20 ntisp-request@iea-software.com=20 [mailto:ntisp-request@iea-software.com]On Behalf Of =Ronnie D.=20 Franklin
Sent: Saturday, March 13, 1999 4:49 =PM
To:=20 ntisp@iea-software.com
Subject: RE: [NTISP] Imail vs=20 post-office

My first request to them was in July of 98.. =
 
In December of 98 they said they had found the problem =and that=20 Outlook Express would stop receiving an Email that had a single=20 "." on a line... they supplied me a patch.. and it may =have=20 helped on a few messages.. but it did not stop the=20 problem.
 
While I do believe that OE has a problem.. I also feel =that=20 Post.Office has a problem.. to the point that I have been =considering=20 some sort of law suit against them.. but I have not taken my =software=20 license agreement to an attorney to see if we could do that..=20
 
What may be better is a class action suit with all the =ISPs=20 joining in..
 
ronnie@itexas.net
-----Original Message-----
From:=20 ntisp-request@iea-software.com=20 [mailto:ntisp-request@iea-software.com]On Behalf Of=20 Tony
Sent: Saturday, March 13, 1999 4:20 =PM
To:=20 ntisp@iea-software.com
Subject: RE: [NTISP] Imail =vs=20 post-office

I went=20 through this whole thing with them last August.  I sent =them a=20 list of 5 or 10 other ISPs having the same problem. No =matter what,=20 they want to blame MS. We even have the same problem (less =often)=20 with Netscape! If the problem is fixed in the newer release =they=20 need to upgrade us for free. This has been an ongoing =problem for us=20 since reaching 1000 mailboxes and now with over 1500 it's =even=20 worse. I say we form a organized list of ISPs with this =problem and=20 send this information higher than tech support or=20 sales.
 
Tony 
 
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