Re: [Emerald] Call Consolidation....

Dale E. Reed Jr. ( (no email) )
Mon, 23 Aug 1999 16:15:30 -0700

> Gabriel Sponsler wrote:
> For quite a while we have been using Emerald solely for
> Authentication purposes. We recently decided to integrate our billing
> into it to take full advantage of its features. When I tried to
> run call consolidation (it had been 6 months) it took a good 18 hours
> (estimate) for the status bar to fill up. Unfortunately when the
> summary stopped none of the call records had been moved into call
> history. Am I missing a step (I have not consolidated calls since
> upgrading to 2.5) or is there a possibility that my authentication
> server simply does not have enough memory to finish this mammoth task.

If you do not have the scheduled tasks to automatically updates your
calls table, then you must manually update the calls table before
doing the consolidation. You can do this in the Emerald Admin,
DB Maintenance, Update calls function.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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