Re: [Emerald] Call Consolidation....

Gabriel Sponsler ( (no email) )
Thu, 26 Aug 1999 10:36:42 -0700

I ran the update calls in Emerald Admin. and then ran call consolidation
in Emerald. I am still not seeing the calls moved over into call history.
Is there anything that I could be doing wrong, is there a possibility that
my server is does not have the Memory to complete this task (when I updated
the Database for 2.5 it could not run the entire script all at once due to a
lack of resources, I had to partition the script into incremental upgrades).
Thanks,
Gabe
----- Original Message -----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Monday, August 23, 1999 4:15 PM
Subject: Re: [Emerald] Call Consolidation....

> > Gabriel Sponsler wrote:
> >
> > For quite a while we have been using Emerald solely for
> > Authentication purposes. We recently decided to integrate our billing
> > into it to take full advantage of its features. When I tried to
> > run call consolidation (it had been 6 months) it took a good 18 hours
> > (estimate) for the status bar to fill up. Unfortunately when the
> > summary stopped none of the call records had been moved into call
> > history. Am I missing a step (I have not consolidated calls since
> > upgrading to 2.5) or is there a possibility that my authentication
> > server simply does not have enough memory to finish this mammoth task.
>
> If you do not have the scheduled tasks to automatically updates your
> calls table, then you must manually update the calls table before
> doing the consolidation. You can do this in the Emerald Admin,
> DB Maintenance, Update calls function.
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
>
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