Re: [Emerald] Expiration "slipping"

Dale E. Reed Jr. ( (no email) )
Mon, 23 Aug 1999 14:30:00 -0700

"David V. Brenner" wrote:
> Our billing person has for the second month in a row approached me with
> regard to expiration dates slipping back to the first of the current month,
> thus expiring the user prematurely. Over this past weekend, about 100 users
> were expired who weren't supposed to be. Last month, it was 120.
> Even more bizarre, a user whose billed thru and expiration dates were
> 8/31/99 and 9/1/99, respectively, at 11:00 this morning are now expired and
> both fields are set to 5/5/99.

What does the LastModifyDate/User fields show for the account? Does
5/5/99 mean anything on the account (like when it started, etc)?
What automated tasks you do have running at night?

This is indeed very bizarre and I don't see any reason why they
would have changed.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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