^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
Director of Information Technology > R A D I O, INC
(785) 628-1064, ext. 22 > Phone
> -----Original Message-----
> From: firstname.lastname@example.org
> [mailto:email@example.com]On Behalf Of Brad Teague
> Sent: Wednesday, June 09, 1999 2:20 PM
> To: 'firstname.lastname@example.org'
> Cc: 'email@example.com'
> Subject: [Emerald] Cancelling service and giving refunds
> Emerald doesn't do this very well does it?
> So far, we haven't determined a very good way to be able to cancel an
> account, give a refund to the customer, and have emerald track
> any kind of
> accounting data that we can use.
> How is everyone else handling this? Is anyone doing this? If so, how?
> I'm just wanting to know how everyone else is handling refund situations.
> More specifically, situations where when someone cancels you charge them a
> cancellation fee and then give them the remainder of the money for the
> period they paid for.
> Any thoughts on the matter would be appreciated.
> Brad Teague
> Networks Plus