Will try the consolidation again and let you know how it goes.
"Dale E. Reed Jr." wrote:
> Annabel Mwansa wrote:
> > We are running Emerald 2.5.267. Consolidation runs without any errors.
> > The Calls history, however, is not updated and neither is the status
> > field in the calls table.
> > We were able to consolidate using Emerald 2.1/2. We've never been able
> > to consolidate since the upgrade to 2.5. I've tried creating a fresh
> > database using Emerald 2.5 but get the same result.
> This is because you are not doing the manual calls update in the
> Admin before the consolidation. Without it, the consolidation
> does nothing.
> Dale E. Reed Jr. Emerald and RadiusNT
> IEA Software, Inc. www.iea-software.com