We are running Emerald 2.5.261 and have a problem with our totals. I am =
getting swamped with calls from customers who have invoices=20
which will say for example:
Description Amount Quantity Tax =
jdoe Annual Account $17.50 12 $16.54 =
AMOUNT DUE: $226.54
The amount due is always correct but the total is nowhere near correct. =
Of course this confuses the customers and causes us lots of extra work.
We have checked their account and they have no other open balances. =
Where is it getting the $408.45 from? Please Help!
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