RE: [Emerald] Open Letter to see how we can get our Emerald to

Jeff Woods ( )
Tue, 25 May 1999 09:48:22 -0400

At 09:29 AM 5/25/99 +1000, you wrote:

> >I would wager that in most cases, it isn't a bug, but operator error. It
> >sounds like this person in Australia doesn't have something configured
> >properly. If it was a BUG affecting him, then NOBODY would be able to run
> >consolidation. But most of us can, so....
>I'm in Australia. I can run consolidation. Emerald 2.2 deletes data prior
>to the 1st of the month whereas I have configured Emerald to consolidate on
>the 15th monthly. Consolidation therefor doesn't work for me.
>Dale has CONFIRMED that there is a bug in 2.2 in regard to the above.

So upgrade to the latest release, v2.5, which does NOT purge the calls
table during consolidation.