Re: [Emerald] Dale, added field

Dale E. Reed Jr. ( (no email) )
Sun, 07 Feb 1999 21:20:15 -0800

Brad Teague wrote:
> I am working on converting all of our data over to Emerald and I noticed
> something that we track in our current database and I thought It might be a
> fairly common concern for most isp tech support offices, but yet, you don't
> have a field for it. On the personal tab for services there is a spot for
> modem speed, os, and net software, but there is no field for "Modem Type".
> This is a very useful item for us, in that many modems have known problems
> that we can trouble-shoot, or refer back to for future help.
> anyway, just a thought.

You can use the three list selections for whatever you want, not
just for what it says. For example, network software is not used
that much any more (most OS's have a speicifc stack that you
usually don't replace).

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |

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