[Emerald] Dale, added field
Brad Teague ( Teague@NetworksPlus.com )
Sun, 7 Feb 1999 16:16:58 -0600
I am working on converting all of our data over to Emerald and I noticed
something that we track in our current database and I thought It might be a
fairly common concern for most isp tech support offices, but yet, you don't
have a field for it. On the personal tab for services there is a spot for
modem speed, os, and net software, but there is no field for "Modem Type".
This is a very useful item for us, in that many modems have known problems
that we can trouble-shoot, or refer back to for future help.
anyway, just a thought.
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