RE: Calls Online not accurate 2.5.124

Mike Roberts ( (no email) )
Thu, 9 Jul 1998 09:19:08 -0600

Is it a bug in Radius NT, or is the PortMaster not sending a stop record?
Just asking cause I certainly don't know.

*Mike Roberts
*DataWest Internet, LLC
*Colorado Springs -
*(719) 633-5804 - ICQ 387413

-----Original Message-----
[]On Behalf Of Postman Account
Sent: Thursday, July 09, 1998 9:13 AM
Subject: Re: Calls Online not accurate 2.5.124


RadiusNT will not allow the user to login... because
it thinks they are still logged on... you have to
clear their entry out manually... in the ServerPorts
table... I believe it's a bug.


>One problem. When a user is disconnected due to bad phone line, etc., the
>Calls Online query leaves the user active and does not insert a stop
>record. Our PM3s (ComOS 3.8b17) see that the user has disconnected. But
>when the user dials back, he cannot login as concurrency control sees that
>he is still "active", and a reject 14 is inserted into RadLogs. Manual
>Calls Update and Concurrency were enabled. ServerPorts populated. All else
>appears normal.