Re: Calls Online not accurate 2.5.124

Postman Account ( )
Thu, 09 Jul 1998 10:12:51 -0500

It does the same thing to us... so we stopped
using this feature. :(

RadiusNT will not allow the user to login... because
it thinks they are still logged on... you have to
clear their entry out manually... in the ServerPorts
table... I believe it's a bug.

At 11:06 AM 7/9/98 -0400, you wrote:
>We just upgraded to 2.5.124 from 1.16.xx (NT4.0, SP3, latest ODBC driver
>(3.5??), ODBC mode, Access '97 enhanced database) and we are very pleased.
>One problem. When a user is disconnected due to bad phone line, etc., the
>Calls Online query leaves the user active and does not insert a stop
>record. Our PM3s (ComOS 3.8b17) see that the user has disconnected. But
>when the user dials back, he cannot login as concurrency control sees that
>he is still "active", and a reject 14 is inserted into RadLogs. Manual
>Calls Update and Concurrency were enabled. ServerPorts populated. All else
>appears normal.
>We have disabled concurrency control until this is resolved. Help!
>Michael G. Minnich, President Access Visions Corporation
>Voice: 937.593.7177 x.126 Fax: 937.592.4165