Re: Users Online Inaccurate?

Lawrence Watkins Work ( (no email) )
Wed, 27 May 1998 10:49:54 -0500

I looked for the trigger and was not able to find it.
Perhaps you could post the location to d/l it at.
-----Original Message-----
From: Dale E. Reed Jr. <>
To: <>
Date: Wednesday, May 27, 1998 5:48 AM
Subject: Re: Users Online Inaccurate?

>Eric Powers wrote:
>> Anyone know why Emerald reports a higher number of users
online than there
>> actually are? These users appear to be accumulating time
as well even
>> though they are not actually on. What is this doing to
the accounting data?
>> Will that customer be billed for time they didn't
actually spend on-line?
>The on-line is based on the stop record and the current
date/time. The
>actually billing is based on the stop record, which
includes the exact
>time on from the NAS.
>One thing you can do to help this situation, is make sure
you have the
>new trigger that I posted to the list a while back. It
>handles out of order accounting records, which is the main
>for something like this.
>Dale E. Reed Jr. (
> IEA Software, Inc. | RadiusNT, Emerald, and NT
> Internet Solutions for Today |