Users Online Inaccurate?

Eric Powers ( (no email) )
Wed, 27 May 1998 07:11:47 -0500

Anyone know why Emerald reports a higher number of users online than there
actually are? These users appear to be accumulating time as well even
though they are not actually on. What is this doing to the accounting data?
Will that customer be billed for time they didn't actually spend on-line?
What is the fix?

Eric Powers