Many problems like this have been solved by setting the modem to com2 and
disabling com2 in cmos. Many Plug&Pray modems exhibit the same type of
behavior when left to there own devices. See if the P&P type modem has a
setting for manual port configuration..........
Gregory E. Keys
LoclNet (A Division of ESC Inc.)
Electro-data Systems Company Inc.
E-Mail: firstname.lastname@example.org <mailto:email@example.com>
> -----Original Message-----
> From: firstname.lastname@example.org
> [mailto:email@example.com]On Behalf Of Mike McCarn
> Sent: Wednesday, May 27, 1998 12:34 PM
> To: firstname.lastname@example.org
> Subject: RE: User not able to dial out
> Not a brand name, he got it from computerland a year ago.
> thanks for the help,
> At 09:51 AM 5/27/98 -0400, you wrote:
> >What kind of computer? A clone, or a brand name? If it is a
> brand name, I
> >have run into a wealth of stuff regarding this. Let me know
> what it is and
> >I will suggest a few things.
> >Gregory E. Keys
> >System Administrator
> >LoclNet (A Division of ESC Inc.)
> >Electro-data Systems Company Inc.
> >Voice: (704)861-1251
> >Fax: (704)861-1870
> >E-Mail: email@example.com <mailto:firstname.lastname@example.org>
> >> -----Original Message-----
> >> From: email@example.com
> >> [mailto:firstname.lastname@example.org]On Behalf Of Mike McCarn
> >> Sent: Tuesday, May 26, 1998 5:41 PM
> >> To: email@example.com
> >> Subject: User not able to dial out
> >> Hello all,
> >> Hope everyone in the US had a great Memorial Day.
> >> Had a user today with: win95, IE 4.0 w/ active desktop that used to run
> >> AOL. Everything seems to be setup properly, but when he goes to
> >> dial out to
> >> us he gets the, "Another dial-up networking connection is
> using the modem"
> >> message. I know from past experience that this usually means
> that another
> >> program is using the modem: compaq's voice mail system is notorious for
> >> this. I can not find any other application that is currently running.
> >> Any ideas on this. He thinks that the previous AOL software is
> totally off
> >> his system?
> >> Thanks,
> >> Mike McCarn