RE: User not able to dial out

Mike McCarn ( )
Wed, 27 May 1998 09:34:12 -0700

Not a brand name, he got it from computerland a year ago.

thanks for the help,


At 09:51 AM 5/27/98 -0400, you wrote:
>What kind of computer? A clone, or a brand name? If it is a brand name, I
>have run into a wealth of stuff regarding this. Let me know what it is and
>I will suggest a few things.
>Gregory E. Keys
>System Administrator
>LoclNet (A Division of ESC Inc.)
>Electro-data Systems Company Inc.
>Voice: (704)861-1251
>Fax: (704)861-1870
>E-Mail: <>
>> -----Original Message-----
>> From:
>> []On Behalf Of Mike McCarn
>> Sent: Tuesday, May 26, 1998 5:41 PM
>> To:
>> Subject: User not able to dial out
>> Hello all,
>> Hope everyone in the US had a great Memorial Day.
>> Had a user today with: win95, IE 4.0 w/ active desktop that used to run
>> AOL. Everything seems to be setup properly, but when he goes to
>> dial out to
>> us he gets the, "Another dial-up networking connection is using the=
>> message. I know from past experience that this usually means that another
>> program is using the modem: compaq's voice mail system is notorious for
>> this. I can not find any other application that is currently running.
>> Any ideas on this. He thinks that the previous AOL software is totally=
>> his system?
>> Thanks,
>> Mike McCarn