RE: User not able to dial out

Greg Keys ( (no email) )
Wed, 27 May 1998 09:51:31 -0400

What kind of computer? A clone, or a brand name? If it is a brand name, I
have run into a wealth of stuff regarding this. Let me know what it is and
I will suggest a few things.

Gregory E. Keys
System Administrator
LoclNet (A Division of ESC Inc.)
Electro-data Systems Company Inc.
Voice: (704)861-1251
Fax: (704)861-1870
E-Mail: <>

> -----Original Message-----
> From:
> []On Behalf Of Mike McCarn
> Sent: Tuesday, May 26, 1998 5:41 PM
> To:
> Subject: User not able to dial out
> Hello all,
> Hope everyone in the US had a great Memorial Day.
> Had a user today with: win95, IE 4.0 w/ active desktop that used to run
> AOL. Everything seems to be setup properly, but when he goes to
> dial out to
> us he gets the, "Another dial-up networking connection is using the modem"
> message. I know from past experience that this usually means that another
> program is using the modem: compaq's voice mail system is notorious for
> this. I can not find any other application that is currently running.
> Any ideas on this. He thinks that the previous AOL software is totally off
> his system?
> Thanks,
> Mike McCarn