User not able to dial out

Mike McCarn ( )
Tue, 26 May 1998 14:40:45 -0700

Hello all,

Hope everyone in the US had a great Memorial Day.

Had a user today with: win95, IE 4.0 w/ active desktop that used to run
AOL. Everything seems to be setup properly, but when he goes to dial out to
us he gets the, "Another dial-up networking connection is using the modem"
message. I know from past experience that this usually means that another
program is using the modem: compaq's voice mail system is notorious for
this. I can not find any other application that is currently running.

Any ideas on this. He thinks that the previous AOL software is totally off
his system?


Mike McCarn