RE: Ascend Fatal Error and Calls OnLine

Albert Churba ( Albert@dialisdn.com )
Mon, 3 Aug 1998 17:25:31 -0400

I'm not sure. There is a setting about stop records only. I'll call and ask Ascend.

-----Original Message-----
From: Dale E. Reed Jr. [SMTP:daler@iea-software.com]
Sent: Monday, August 03, 1998 4:44 PM
To: emerald@iea-software.com
Subject: Re: Ascend Fatal Error and Calls OnLine

Albert Churba wrote:
>
> We have been battling some software load problems with our Ascend Max
> products. When the Max reboots itself due to a fatal error, clients that
> were connected are denied access when they try and reconnect. This is due
> to having concurrency control turned on. How, if at all, can we force the
> calls online to clear when the Max reboots itself? Currently we have to
> manually clear the calls online when this happens. When this problem occurs
> during non-business hours we get into trouble. Can you help please.

Do the MAX send any accounting records when it reboots to signyify that
it has? I know the PM does and RadiusNT will automatically clear out
the calls online for it when the box comes back up.

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com