Re: Operator access

Michael A. Davis Jr. ( (no email) )
Mon, 25 May 1998 18:26:33 -0400

I gave this operator "Administrator" access to one billing group only, "No
Access" to all others, but it still comes up with no access at all. I
cannot even add new users, I get a warning screen that says "No account
types accessible for this login".

I can live with different logins to manage the 2 different groups I'm
interested in, but I don't want to give complete access to these logins...
am I doing it wrong, or does it just not work right in this release?

Thanks, Mike

-----Original Message-----
From: Dale E. Reed Jr. <>
To: <>
Date: Monday, May 25, 1998 12:20 PM
Subject: Re: Operator access

>Michael A. Davis Jr. wrote:
>> I just set up a new operator in Emerald 2.1.11 and I only gave access to
>> this operator for 2 billing groups, all other groups have "no access"
>> 2 groups have "administrator" assigned. When I log into Emerald as the
>> operator it tells me that I do not have access to any account types and I
>> cannot see any MBR's, not even the ones that are in the billing groups
>> this operator has "administrator" access to.
>> If I set the access to "no access" for all billing groups, then it
>> to the full manager access for all groups and it works, but I don't want
>> this operator to have access to everything.
>This will not be available until Emerald 2.5. The operator access
>in Emerald 2.2 and lower is called "remote" and is a very restrictive
>access designed only to allow the operator to manage a single group
>of MBRs.
>Dale E. Reed Jr. (
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