Re: Serious Problem ( (no email) )
Fri, 22 May 1998 20:20:53 -0400

I have a suggestion to see if the problem lies in emerald or ODBC or Radius,
Have you tried running Radius / Emerald in text mode for a few hours with an
exported users file instead of ODBC?
-----Original Message-----
From: Robert H. Clugston <>
To: <>
Date: Friday, May 22, 1998 2:56 PM
Subject: RE: Serious Problem

>I found out why my database was so full. When I ran call consolidation from
>emerald it didn't do it. I had to run it by hand. I'm running 2.2.38.
>-----Original Message-----
>[] On Behalf Of Robert H. Clugston
>Sent: Friday, May 22, 1998 4:55 PM
>To: Emerald Mailing List
>Subject: Serious Problem
> I think I sent a message about this problem this morning. The majority of
>my users can't connect for more than 5 mins. They are disconnecting because
>of idle-timeouts. This started happening last night at 6:00 with no changes
>to Emerald.
> I also noticed that my database is full. I have 300 users in a 120mB
>database and its full.
> I have had Lucent tech support check out my PM3 and I'm having Pacific
>look at the PRI lines.
> Looks like the problem is in Emerald. It looks like its telling the user
>there idle timeout is under 10 mins. I'm running radius at the command line
>with the -x15 option. Idle-timeout 1800 is being sent to the users. Any
>ideas? I'm loosing hair by the hand full ; )