Serious Problem

Robert H. Clugston ( (no email) )
Fri, 22 May 1998 16:54:59 -0700

I think I sent a message about this problem this morning. The majority of
my users can't connect for more than 5 mins. They are disconnecting because
of idle-timeouts. This started happening last night at 6:00 with no changes
to Emerald.

I also noticed that my database is full. I have 300 users in a 120mB
database and its full.

I have had Lucent tech support check out my PM3 and I'm having Pacific Bell
look at the PRI lines.

Looks like the problem is in Emerald. It looks like its telling the user
there idle timeout is under 10 mins. I'm running radius at the command line
with the -x15 option. Idle-timeout 1800 is being sent to the users. Any
ideas? I'm loosing hair by the hand full ; )