-----Original Message-----
From: Jim Dunmyer <jdunmyer@toltbbs.com>
To: emerald@emerald.iea.com <emerald@emerald.iea.com>
Date: May 8, 1998 5:14 PM
Subject: stranded?
>I occassionally get "stranded" sessions for no apparent reason other than
>perhaps an unusual disconnection from the user's modem. This leaves Emerald
>thinking that they're still online and of course, they can't get back on.
>
>Two questions:
>
>1) What causes this, and is there any way of correcting it? (we're using
>USR Total Control racks)
>
>2) Does this ever clear by itself? I CAN go into the "online" display,
>highlight the offender and clear it, but I was wondering if it will ever
>"heal".
>
>TIA: <<JIm>>
>
>
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